Returns & Exchanges
At The Marena Group, we are committed to your comfort and recovery, which is why we offer a 30-day return policy on unworn garments in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
Prepare the Package
Place the unwashed, unworn garment with all original tags attached into the shipping mailer, ensuring the item is folded neatly to avoid damage.
Attach the Label
Print the prepaid shipping label provided by our portal and securely affix it to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Deliver your package to the nearest authorized carrier location; once received at our warehouse, please allow 5-7 business days for your refund to be processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing